FAQ'S
JOB SEARCH
JOB SEARCH
It's easy! All of our vacancies are advertised here on our careers site. Please use our search facility to look for vacancies in your area. Once you've identified a vacancy that's suitable, you can apply.
If you are looking for TWG jobs near you and a store is not appearing on the careers website it means that there are currently no vacancies for that store. Please sign up for 'job alerts' so you will be notified of upcoming positions.
Due to the high volume of applications we receive we can not notify individual candidates of future opportunities. Our best advice would be to sign up for job alerts so you can be notified of any upcoming roles.
Job alerts are emails that are sent to your email address when a role comes up thats right for you. To sign up for job alerts, you'll need to create an account here and set your alerts by telling us what position you'd like. Then when a job that suits you is available in your area, we'll send you an alert to let you know.
Yes, you can apply for multiple jobs if you feel that they are suited to your skills, experience and aspirations.
APPLICATIONS
APPLICATIONS
Unfortunately we do not accept CV's in our stores. All applications are to be completed online.
We are committed to responding to all applications that we receive and we are more than happy to provide feedback to applicants following interviews. If you would like specific feedback following an interview then please contact the recruiting manager for that particular store.
Due to the volume of applications that we receive, we're unable to provide individual feedback to applicants at the initial application stage, however you will hear from us to inform you as to whether we are proceeding with your application or not.
Due to the volume of applications that we receive, we're unable to provide individual feedback to applicants at the initial application stage, however you will hear from us to inform you as to whether we are proceeding with your application or not.
Please contact us at [email protected]
Yes. Please either log into your SmartR application to withdraw or email us at [email protected]
You're most welcome to apply for any vacancy. Please apply online and make a note in your application.
Interviews
Interviews
Yes! Check out our interview tips here
It usually takes up to 7 days to hear back following an interview. If you have not heard after this timeframe, please contact us at [email protected]
Please contact the store directly to let them know. For Support Office roles, please contact the recruiter that you've had previous contact with.
Pre-employment Checks
Pre-employment Checks
We do, for most roles we require two references. This would ideally be someone you have reported to in the past, such as a direct manager or supervisor.
For New Zealand and Australian Citizens:
NZ Passport
AU Passport
NZ Birth Certificate with photo ID
NZ Citizenship Certificate with photo ID
For Non NZ/AU Citizens:
NZ Work Visa
NZ Resident or Permanent Resident Visa
Current AU Permanent Resident Visa
Current AU Returning Resident Visa
NZ Passport
AU Passport
NZ Birth Certificate with photo ID
NZ Citizenship Certificate with photo ID
For Non NZ/AU Citizens:
NZ Work Visa
NZ Resident or Permanent Resident Visa
Current AU Permanent Resident Visa
Current AU Returning Resident Visa
Other
Other
We are proud to offer a range of benefits that work for you, your lifestyle and your career. From discounts across most of our brands to a variety of leave benefits. Discover all of our benefits here.
Yes. We offer part time and full time positions across all our brands including in our stores, at our distribution centres and our support offices.
Our team members come from all walks of life. You can meet some of the team and discover all about their retail careers here on our career website - SSO Team & Stores Team.
If you can not find an answer to your question here, please email [email protected] with your query.
We're incredibly proud to be part of the Gateway programme to build careers in retail in partnership with ServiceIQ. The programme provides Year 12-13 students practical experience and insights into the inner workings of the retail industry, to gain work-ready skills and the opportunity to contribute to their NCEA qualification. We've been part of the programme since 2014 and have seen over 15,000 students complete their work experience with us.
If you are interested in this type of placement, please contact your local store.
If you are interested in this type of placement, please contact your local store.
Whilst we don't run a specific Graduate programme, what we can offer is a number of different opportunities for you to grow with us from work experience to internships. If you would like to join the TWG team then please view our current vacancies here.
You can contact us by email on [email protected]
Join our Talent Community
Can't find the role for you in our current openings?
Join our Talent Community and we will notify you of relevant positions.
Join our Talent Community and we will notify you of relevant positions.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.