The Warehouse Group Support Services employs over 500 people across a range of departments – People Support, Marketing, Finance, Technology and Customer Support who are based at The Warehouse Group Store Support Office in Northcote.
The Warehouse Group Support Services are centres of excellence, supporting all brands and locations across the Group. When you’re working within these departments you have an opportunity to support a range of brands, locations and people.
“For us, retailing is all about people. Our Team Members know that working for The Warehouse Group means putting our customers at the heart of all that we do, and making a positive difference within our local communities. Ultimately, we’re here to help our team members, customers, business and New Zealand flourish.”
Nick is responsible for all The Warehouse Group – over 20 brands, 220 locations and 12,000 people. He was appointed Chief Executive in January, 2016. He moved to New Zealand from Chicago where he held leadership roles with Sears Holdings and was responsible for leading change from traditional retail into omni-channel and integrated retail. He was instrumental in building profitable businesses, driving operational turnarounds, changing business models and leading high-performance teams. Nick has also held senior executive positions with Foot Locker Inc, plus planning, allocation and merchandising roles at a number of leading retailers in the United Kingdom including Laura Ashley, Woolworths, Debenhams and Marks and Spencer.
Together we’re changing the face of retail in this country, breaking new ground and exploring the unknown. That means our culture celebrates innovation, diversity of thought and an entrepreneurial spirit – that’s about taking risks, questioning the status-quo and not being afraid to fail fast and move on.
To do that takes collaboration between departments and people at all levels, approaching projects with agility and being comfortable working in the grey.
TWG Support services is customer led, store focused and people centred. Our ‘Way of Working’ celebrates inclusivity and diversity of thought, and designed to ensure everything we do helps our people, our business and the country to flourish.